Terms of sale

1. Seller and scope

The seller is Fashion Outlett LLC, trading through Fashion Outlett, at 1716 L St, Sacramento, California 95811. Registration details: 16-6256779. Customer care can be reached at [email protected] or +19164437695 during Mon–Sun 9:00–21:00 (PT).

These terms apply to order requests made through this website.

2. Product information

The current product is Curated Clothing Box – 12 Pieces. Review the description, box contents, colour information, and photographs before requesting an order. Clothing colours can appear different depending on lighting and screen settings. If a particular size, fit, colour, or included item is important to you, confirm it with customer care before the order becomes binding.

3. Price, currency and charges

The displayed product price is 69.5 USD for one clothing box. Delivery is free within the stated delivery area. Tax treatment is:

Any sales tax or other mandatory charge that applies to your order will be disclosed and confirmed before the order becomes binding. No undisclosed mandatory charge will be added.

No undisclosed mandatory charge is authorised by submitting an order request.

4. Submitting an order request

Enter your first and last name, a complete delivery address, and a telephone number where you can be reached. Review the terms before sending the request. No online card payment is taken by this website. Sending the form requests contact from customer care about the order.

5. Order confirmation and contract

Customer care will contact you to confirm the order details, including any sizing information needed for fulfilment. The point at which the order becomes binding is:

An order becomes binding once it has been accepted and confirmed by the seller. We reserve the right to cancel or refuse an order before confirmation in the event of a pricing error, product unavailability, suspected fraud, or another reasonable circumstance.

An acknowledgement page is not a dispatch notification.

6. Availability and corrections

Product availability may change before an order is confirmed. If a price, description, quantity, or availability error is identified before confirmation, we may correct the information and ask whether you wish to proceed. We will not substitute materially different clothing without your agreement.

7. Payment

Payment condition: Pay on Delivery. This website does not collect card details. Customer care will confirm the applicable payment details before the order becomes binding. Never send a payment-card security code through the order form or ordinary support messages.

8. Delivery

Eligible delivery area: United States of America (USA).

Delivery is free. Estimated delivery is 1–5 calendar days after the order is confirmed. Customer care will confirm the order and delivery details before dispatch. Provide a complete delivery address and contact customer care promptly if it needs correction.

9. Cancellation, returns and refunds

Cancellation: Contact customer care to cancel before dispatch. If the order has not shipped, we will cancel it and refund any payment already collected within 5 business days, or sooner where required by law. After dispatch, follow the return procedure unless applicable law provides another cancellation right.

Return eligibility and costs: You may request a change-of-mind return within 30 calendar days after delivery. Clothing must be unworn, unwashed, unused, and returned with original tags attached where supplied and in the condition received. Trying an item on for fit is permitted if it is not worn beyond what is reasonably necessary to assess fit. If you return a complete clothing box for change of mind, all included pieces should be returned unless customer care confirms otherwise. Contact customer care within the return period for instructions and the return destination. For a change-of-mind return, the customer pays return shipping. We cover reasonable return shipping for an incorrect, damaged, defective, or materially misdescribed item. No restocking fee applies. These conditions do not limit rights that cannot lawfully be excluded.

Refunds: We inspect returned items and notify you of the outcome within 5 business days after receipt. Approved refunds are issued to the original payment method within 5 business days after approval; your payment provider may take additional time to post the credit. If payment was collected on delivery by a method that cannot be reversed automatically, customer care will confirm the available refund method. A shorter refund deadline required by applicable law takes priority.

See Returns & refunds for practical steps.

10. Incorrect, damaged, faulty or misdescribed clothing

If clothing arrives damaged, defective, incorrect, or materially different from the confirmed order, contact customer care with the order reference and a description of the issue. Where helpful, include photos of the item, label, and packaging. We will review the issue and provide the remedy required by applicable law, which may include replacement, return, refund, or another appropriate remedy. The 30-day change-of-mind return period does not limit rights relating to faulty or misdescribed goods.

11. Care and use

Follow garment labels and care instructions. Damage caused by use or washing that is inconsistent with the garment’s care instructions may affect a change-of-mind return, but this does not remove rights that cannot lawfully be excluded for faulty or misdescribed goods.

12. Privacy and communications

The Privacy policy explains how order and support information is handled. Customer care may use the telephone number or email you provide to confirm the order or resolve an order-related question.

13. Complaints, applicable law and changes

Contact [email protected] or +19164437695 with your order reference and a description of the issue.

These Terms and purchases made through "Fashion Outlett LLC" are governed by the laws applicable to the seller’s place of business, without limiting any mandatory consumer rights that may apply to the customer.

Mandatory consumer rights and compulsory dispute or jurisdiction rules remain applicable.